Fairfield by Marriott Surabaya is a modern, mid-range hotel brand under the globally recognized Marriott International portfolio. Located in the heart of Surabaya, Indonesia’s second-largest city, this hotel provides exceptional comfort and convenience for travelers. Whether you are visiting for business or leisure, Fairfield by Marriott Surabaya offers a memorable stay with practical amenities and outstanding hospitality.
About the Fairfield by Marriott Brand
Global Recognition and Values
Fairfield by Marriott is one of the most trusted hotel brands in the world. Known for its balanced blend of quality and affordability, the brand is inspired by the heritage of the Marriott family farm. The concept focuses on simplicity, comfort, and reliable service. These values are consistently implemented across every property worldwide.
The Brand’s Expansion into Indonesia
Indonesia is a fast-growing market for hospitality. Fairfield by Marriott opened in Surabaya to meet the demand for quality mid-range accommodations. This hotel provides a consistent experience in line with global standards, while still embracing local culture and tradition.
Location and Accessibility
Strategic Urban Placement
Fairfield by Marriott Surabaya is strategically located on Jalan Mayjen Sungkono, a central commercial and business district. This makes the hotel easily accessible from key city landmarks, office complexes, shopping centers, and entertainment venues.
Transportation and Nearby Facilities
The hotel is about 30 minutes from Juanda International Airport, offering convenient airport transfer options. Public transportation, taxis, and ride-hailing services are readily available. Major attractions such as Ciputra World Mall, Tunjungan Plaza, and the Surabaya Zoo are nearby, making it ideal for tourists as well.
Accommodation and Room Features
Room Types and Design
The hotel features over 160 well-appointed guest rooms. Room types include Deluxe, Executive, and Suite categories. The design is sleek and functional, with a focus on natural light, calming colors, and ergonomic layouts. Rooms are equipped with comfortable beds, smart TVs, workspaces, and free high-speed Wi-Fi.
In-Room Amenities
Guests can expect modern conveniences like individual climate control, mini-fridge, in-room safes, and tea/coffee-making facilities. Bathrooms are fitted with walk-in showers, premium toiletries, and ample lighting. Housekeeping is prompt and efficient, ensuring a clean environment throughout your stay.
Dining Options
Kava Restaurant
Kava is the hotel’s signature all-day dining restaurant. It serves a mix of Indonesian, Asian, and Western dishes. Buffet breakfast is complimentary for all guests. The space is welcoming and family-friendly, with both indoor and outdoor seating.
Room Service and Nearby Dining
Room service is available for those who prefer to dine in privacy. For more culinary options, the hotel is surrounded by restaurants, cafés, and street food stalls. Surabaya’s food scene is rich and diverse, offering everything from traditional Soto Ayam to modern fusion cuisine.
Leisure and Wellness Facilities
Fitness Center and Outdoor Pool
The hotel includes a well-equipped fitness center with cardio machines, free weights, and yoga mats. The outdoor pool is perfect for relaxation or a morning swim. Towels, lockers, and showers are provided for guest convenience.
Spa and Relaxation Services
Though Fairfield by Marriott Surabaya does not have a full-service spa, massage services and beauty treatments can be arranged through the concierge. Nearby wellness centers and spas are also accessible for guests seeking rejuvenation.
Meeting and Business Facilities
Event and Meeting Rooms
The hotel offers several meeting rooms suitable for business events, conferences, and private functions. These spaces are equipped with audio-visual equipment, high-speed internet, and flexible seating arrangements. Event planners are available on-site to assist with organizing successful functions.
Business Support Services
Business travelers benefit from amenities like printing, scanning, and faxing. A dedicated business corner is available in the lobby. High-speed Wi-Fi is accessible throughout the property, making remote work or virtual meetings seamless.
Guest Services and Hospitality
Professional and Friendly Staff
The staff at Fairfield by Marriott Surabaya are well-trained and committed to delivering excellent service. From the front desk to housekeeping, the team focuses on hospitality and guest satisfaction. Many team members are multilingual, helping international guests feel at home.
24-Hour Services
The hotel operates a 24-hour reception and concierge desk. Services include airport transfers, luggage storage, car rental assistance, and city tours. Guests also have access to a 24-hour mini-market located in the lobby.
Sustainability and Community Engagement
Eco-Friendly Practices
Fairfield by Marriott Surabaya follows the Marriott group’s sustainability guidelines. Efforts include energy-saving lighting, waste segregation, and reduced single-use plastics. Guests are encouraged to reuse towels and opt-out of daily housekeeping to support environmental responsibility.
Local Partnerships and Employment
The hotel hires local talent and supports regional suppliers for its restaurant and facilities. Community involvement includes charity events, cultural programs, and green campaigns. This strengthens the hotel’s relationship with the local Surabaya community.
Why Choose Fairfield by Marriott Surabaya?
Value for Money
This hotel offers great value, especially for travelers seeking a comfortable stay without the high costs of luxury properties. For business or short-term visitors, it combines affordability with quality service.
Ideal for Business and Leisure
The hotel is equipped to cater to both business travelers and tourists. It is central, accessible, and equipped with modern facilities. For travelers searching for reliable hotel booking options, Fairfield by Marriott Surabaya is a smart choice.
Tips for Booking and Staying
Best Times to Visit
Surabaya experiences a tropical climate. The dry season from May to September is ideal for travel. Booking in advance during holidays and peak business seasons is recommended.
How to Find the Best Rates
Guests can often find hotel deals through travel platforms or during Marriott’s promotional periods. Signing up for the Marriott Bonvoy program provides additional discounts and benefits.
Conclusion
Fairfield by Marriott Surabaya stands as a testament to Marriott International’s commitment to comfort, quality, and consistency. With its central location, clean accommodations, and thoughtful services, it is an ideal choice for any traveler in East Java. Combining modern amenities with Indonesian hospitality, this hotel offers more than just a place to sleep—it provides a peaceful and productive base for your journey in Surabaya.